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Contact

Talk to us about your Marrakech trip

Planning a trip or ready to book? Reach us by WhatsApp, phone or email and a trip planner at Serenity Morocco Tours will send a quote and a suggested itinerary. We confirm bookings by email within 24 hours.

Enquiries are handled by Serenity Morocco Tours; we collect only what you send us to answer your enquiry. Privacy policy.

Reach us directly

Three ways to get in touch

Pick whatever suits you — every message reaches the same planning team at Serenity Morocco Tours.

Send us an enquiry

Tell us what you have in mind and we will confirm by email within 24 hours.

Business hours

Monday – Saturday 09:00 – 18:00
Sunday Closed

Mon–Sat, 09:00–18:00 (Morocco time) · WhatsApp is the fastest channel.

Where trips run

Marrakech, Morocco

Medina · Marrakech-Safi

Trips run across Marrakech and the south; the operator, Serenity Morocco Tours, is registered in Casablanca. Tours start from points across the Medina and Gueliz — we send exact meeting-point or hotel-pickup details after you book.

Languages we speak

EnglishFrenchArabicSpanish

Write to us in whichever you prefer and we'll match you with a guide who speaks it.

What to expect

When you reach out

Email confirmation

We confirm by email within 24 hours.

30% deposit confirms

A 30% deposit confirms your booking; cancellation and refunds follow Serenity Morocco Tours' booking terms.

A trip built around you

Tell us your interests, pace, dietary needs and schedule. Every experience is private and tailored — we design it around your group.

Before you write

Contact & booking questions

What is the fastest way to reach you?

WhatsApp. Message us with your dates and what you'd like to do and we confirm bookings by email within 24 hours. It's the same number for calls if you'd rather talk.

What are your hours?

Mon–Sat, 09:00–18:00 (Morocco time) · WhatsApp is the fastest channel.

Do I need to pay anything to get a quote?

No. Quotes are free and there's no obligation. Tell us what you're thinking and we'll send a suggested itinerary with a clear, all-in price — you decide from there.

Can you help if I've never been to Marrakech?

That's most of who we help. Tell us your dates, your group and roughly what you enjoy, and we'll suggest what's realistic and worth your time — day trips, the desert, the medina — and handle the logistics.

Which languages can I contact you in?

English, French, Arabic and Spanish. Write in whichever you're most comfortable with and we'll match you with a guide who speaks it.